ATLANTA – Ford & Harrison LLP, a national labor and employment law firm, announced Thursday that Frederick L. Warren, a partner in the firm's Atlanta office, earned a client nomination to The BTI Client Service All-Star Team for Law Firms 2009.
This elite list honors a select group of 176 attorneys—The BTI Client Service All-Star Team—that delivers superior client service to Fortune 1000 clients. The only way to join this group is to be nominated by name—unprompted—by a client for superior client service.
"Not long ago we developed our Client Service Promise, which clearly explains to our clients what they can expect from the attorneys at our firm," said C. Lash Harrison, managing partner of Ford & Harrison. "I'm very pleased that Rick's commitment to quality client service has been so visibly successful."
Warren handles all aspects of labor and employment law, including traditional labor law, employment litigation and wage and hour matters. He litigates cases before federal and state courts and administrative agencies throughout the country. He defends both individual and class action cases and has substantial jury trial experience. Warren is listed in The Best Lawyers in America, Chambers USA: America's Leading Lawyers for Business and is AV® Peer Review Rated by Martindale-Hubbell.
The BTI Consulting Group (BTI) conducted over 270 individual interviews with corporate counsel at Fortune 1000 and large organizations. The goal was to probe clients on every aspect of law firm relationships, including needs and priorities, the law firms they rely on and, perhaps most importantly, the quality of service they receive.
BTI is the leading provider of strategic market research to law firms and professional services firms. BTI performs more market research about law firms than virtually anyone. They conduct the only continuous benchmarking market study in the legal services industry based on more than 1,900 independent interviews with General Counsel and key decision makers that hire law firms.