FordHarrison provides first-class service to our clients, which means we are always seeking staff professionals who are high performers, entrepreneurial, and ready to thrive in our rewarding work environment. It takes communication and trust to function efficiently as a national firm, and a collaborative staff to make it all run seamlessly. We value cultural differences and we are committed to maintaining a diverse workforce and developing an inclusive environment. Our employees enjoy generous benefits, competitive pay, and a comfortable working environment.
MANAGER OF STRATEGIC PRICING
A highly respected, mid-sized law firm is searching for a Manager of Strategic Pricing. Reporting to the Chief Financial Officer, this is an exempt salary position located in Atlanta, GA.
The Position: The Manager of Strategic Pricing will collaborate closely with Practice leadership, other Partners and Business Development professionals to maintain existing and develop new strategic pricing models that create internal and external client value. This role will be responsible for monitoring and enhancing the Firm’s established internal pricing processes, evaluating and evolving the Firm’s digital tools, and providing exposure to creative pricing and value-based fee arrangements. This role is both attorney-facing and, at times, client-facing, and involves attorney education and coaching, and the function will serve as a strategic means to enhance client relationships.
The Essentials:
- Collaborate with the appropriate Firm resources to continue enhancing internal processes, protocols and criteria around the pricing function;
- Supervise, develop and leverage the Senior Pricing Analyst to materially contribute to the delivery of services;
- Manage and/or refine benchmarking and oversee the approval process for pricing, discounting and exception rate requests;
- Monitor existing Firm KPIs and educate attorneys on their implications, ensuring attorneys have easy access to KPI data;
- Collaborate with finance/accounting regarding reporting ownership, logistics and frequency;
- Manage the Firm’s business intelligence system, BigHand Iridium, to continue to evolve this key digital matter management solution that address the Firm’s priorities and goals;
- Rollout the Iridium Matter Budgeting tool and collaborate with attorneys to establish matter budgets with attention to resource utilization and profitability.
- Educate by developing multiple models and illustrating the benefits, drawbacks and potential utilization of each to create value for the client and the Firm.
- Establish a cadence and methodology to keep attorneys apprised of progress vs. budget and any potential risks;
- Mine existing data to identify prior matters that resemble current opportunities and analyze the similarities and differences to make data-driven decisions about resources, efficiency, expertise and pricing.
- Develop templates as starting points for recurring work and menu-pricing/flat fee work as appropriate;
- Collaborate with Business Development and Marketing professionals to understand clients’ businesses, goals, challenges and cross-selling opportunities.
- Engage in the client relationship with a portfolio mindset;
- Collaborate with Business Development to employ a client service team approach to RFP responses, ensuring all appropriate stakeholders are consulted;
- Lead the Firm’s annual rate-setting process utilizing competitive intelligence, market/economic indicators and internal realization analysis to optimize both the economic outcome and the rate-setting process itself;
- Establish scheduling and protocols for annual review of non-standard pricing arrangements.
The Candidate: The ideal candidate must possess a bachelor’s degree; and legal pricing certification preferred. A minimum of five years of progressively increasing responsibility is required, preferably in a law firm setting.
The successful candidate will be analytical, strategic and resourceful. He/she will additionally
possess:
- Strong track record of supporting and coaching decision makers and client-facing professionals on pricing strategy and RFP responses;
- Ability to advise Partners and other professionals with a consultative, non-threatening approach;
- Ability to manage change and gain consensus when presenting new processes;
- Working knowledge of professional services pricing, value-based fee arrangements, costing of professional services and profitability measurement methodologies;
- Ability to analyze financial data and prepare concise reports to assist management in making investment decisions and risk assessments;
- Ability to lead and manage the application of systems and technology to the processes involved in critical pricing and project management activities;
- Experience, facility and technical skills in working with large data sets and the tools used to mine and manipulate them for analysis and presentation;
- Excellent communication skills, confident presence, and interpersonal skills that enable effective engagement and collaboration with attorneys, as well as with Finance, Business Development and Information Technology professionals;
- Ability to thrive in a fast-paced environment, manage multiple priorities, and complete tasks within tight timelines;
- Demonstrated leadership and organizational skills;
- Facility with process design and implementation;
- Excellent client service attitude and goal-oriented work ethic.
The Client: FordHarrison has 160 lawyers in 25 offices across the country. Adhering to the principles of the FH Promise, our attorneys strive to provide clients with sound legal advice, practical counseling and excellent client service. FordHarrison attorneys understand that organizations must operate in a highly regulated, litigious business climate. We help employers minimize the legal risks involved in making employment decisions without compromising business needs. Our attorneys work with clients to devise strategies to lessen the risks associated with employee claims and ensure compliance with federal and state labor and employment laws and regulations.
Our diverse legal team allows us to provide cost-effective, quality service in all areas related to
labor and employment law.
FordHarrison LLP is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristic protected by law.
Interested applicants should submit cover letter, resume, and salary requirements to staffcareers@fordharrison.com. No phone calls or search agencies.