FordHarrison provides first-class service to our clients, which means we are always seeking staff professionals who are high performers, entrepreneurial, and ready to thrive in our rewarding work environment. It takes communication and trust to function efficiently as a national firm, and a collaborative staff to make it all run seamlessly. We value cultural differences and we are committed to maintaining a diverse workforce and developing an inclusive environment. Our employees enjoy generous benefits, competitive pay and a comfortable working environment.
FordHarrison LLP is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.
Client Intake Coordinator, Atlanta, Georgia
FordHarrison LLP-Atlanta Midtown, a labor and employment law firm, is seeking a full-time Client Intake Coordinator.
Primary Responsibilities
- Monitor the daily status of new matters by completing the necessary billing steps: review of client billing guidelines, notation of delivery method (i.e. e-billed, paper, email), ensure necessary billing fields have been populated for successful prebill/invoice generation.
- Create and modify bill groups to include addresses and contacts; assist with creating matter plans; set up and modify split billing set-ups.
- Assist with reviewing all Outside Counsel Guidelines for compliance in order to implement client requirements, including cost expense constraints and electronic billing standards.
- Administrative client, matter and timekeeper file maintenance, including, closing files, mass edits revaluing of time, generate ad hoc reports, and complete all daily reporting tasks upon request.
- Observe confidentiality in all firm and client matters.
- Assist with billing and AR outstanding statements.
- Other responsibilities and duties as assigned.
Qualifications
- Degree preferably in Accounting or Business or equivalent experience required.
- 2+ years' experience in a law firm billing department or comparable industry.
- An understanding of billing rate hierarchy and client/matter maintenance.
- Experience with Aderant (or equivalent time/billing software).
- Demonstrated understanding of complex billing.
- Advanced proficiency with Microsoft Excel and Microsoft Office products.
- Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, and third-party vendors.
- Must be flexible for overtime when necessary.
This is a full-time position that reports to the Client Information Manager. Salary will be commensurate with experience. A hybrid work schedule is currently offered. This is a non-exempt position. Interested applicants should submit cover letter, resume and salary requirements to staffcareers@fordharrison.com. No phone calls or search agencies.
Accounts Receivable Specialist, Atlanta, Georgia
FordHarrison LLP, a national labor and employment law firm, is seeking an Accounts Receivable Specialist in the Atlanta office. Interested applicants should submit cover letter, resume and salary requirements to staffcareers@fordharrison.com. No phone calls or search agencies.
The Accounts Receivable Specialist will report directly to the Controller. The ideal candidate should be a natural problem solver, highly organized, deadline driven, excellent multitasker, energetic, and able to provide exceptional internal and external client service. Must have excellent oral and written communication skills.
Responsibilities:
• Process, ensure accurate posting of all checks, electronic payments, credit card payments and electronic credits posted to our bank accounts.
• Organize and maintain cash receipts documentation and reports
• Monitor Accounts Receivable inbox for internal and external requests such as: audit letters, vendor forms, write-offs, etc.
• Distribute daily reports to management showing current day receipts.
• Collaborate with individuals across the firm regarding payment application, refund questions, and client collections
• Apply Trust Account funds or initiate refund to clients as instructed once all internal requirements have been met
• Deposit checks received at the Atlanta office via electronic scanner
• Review older balances in UAC and Trust. Communicate with attorneys, legal assistants, and/or Client Accounts Team to assist in application or returning funds to clients.
REQUIRED SKILLS/QUALIFICATIONS:
• Bachelor’s Degree preferred
• Minimum of two years of cash applications or Accounts Receivable experience
• Knowledge of MS Office applications, including Outlook, Word, and Excel
• Excellent organizational skills
• Professional services experience a plus but not required
• Experience with Aderant Expert application a plus, but not required
• Professional demeanor and strong customer service orientation
• Able to work proactively as a self-starter and multi-tasker to add value to the team with limited supervision
• Assesses and interprets customer needs and requirements
• High level of attention to detail in producing work product
• Strong focus on quality and accuracy
• Intermediate usage of MS Excel
• Ability to effectively meet timelines in a fast-paced environment
• Excellent interpersonal, written and oral communications skills, as well as tact and diplomacy sufficient to gain the respect of attorneys and employees
• Assertive, positive, flexible, confident, diplomatic, sense of humor, team player
• Constantly looking for areas of opportunity to add value to their position and be a team player
• Employee will be expected to perform any other duties that may be assigned with regard to this position and ability
SUPERVISORY RESPONSIBILITIES:
• No direct reports.
FLSA STATUS: Non-Exempt