FordHarrison LLP, a national labor and employment law firm, is pleased to announce the firm has been included in the BTI Client Service A-Team 2015, a designation limited to law firms that deliver unparalleled client service. This is BTI's 14th annual report.
The BTI Client Service A-Team is the only ranking which is determined solely on direct feedback from corporate counsel. BTI conducted extensive interviews with over 300 corporate counsel at Fortune 1000 and large organizations. The goal was to probe clients on every aspect of law firm relationships, including needs and priorities, the law firms they rely on and, perhaps most importantly, the quality of service they receive. The interviews revealed that FordHarrison delivers better client service than over half of the law firms serving the world's largest clients.
"FordHarrison has always had a strong commitment to client service, as outlined in our Client Service Promise," said Lash Harrison, Managing Partner of FordHarrison. "We are honored to be recognized as a Client Service Leader by BTI, and want to thank our clients for allowing us to serve them."
BTI is the leading provider of strategic market research to law firms and professional services firms. BTI performs more market research about law firms than virtually anyone. They conduct the only continuous benchmarking market study in the legal services industry based on more than 1,900 independent interviews with General Counsel and key decision makers that hire law firms.