Susan Kramer is a Senior Labor Relations Consultant with FH Solutions Group.

Susan has more than 20 years of airline labor relations experience and has held senior labor and legal positions with Northwest Airlines, Delta Air Lines, Alaska Air Group, and most recently, with Spirit Airlines. While at Spirit, Susan was responsible for negotiating collective bargaining agreements with all five of Spirit’s represented work groups—specifically Spirit’s pilots (represented by ALPA), flight attendants (represented by the AFA), dispatchers (represented by PAFCA), ramp service agents (represented by the IAM) and guests service agents (represented by the TWU). 

While working at Spirit, as well as in her senior labor/legal roles at Alaska, Delta and Northwest, Susan handled arbitrations, grievances, employee investigations. In addition, Susan advised the Operations groups and Human Resources regarding contract administration and various legal issues. 

Prior to joining Northwest Airlines, Susan was a partner in a litigation firm based in Minneapolis.  

  • William Mitchell College of Law
  • St. Olaf College