Workplace Investigations from Complaint to Closure: A Step-by-Step Guide for HR

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Date   Mar 12, 2014

Presented by Vista Lyons and Mark Stamelos for BLR

Wednesday, March 12, 2014

1:30 PM - 3:00 PM Eastern
10:30 AM - 12:00 PM Pacific


About the ProgramWhat would you do if an employee came to you with a sexual harassment claim? What if someone reported an employee stealing? What's your first course of action? How can you prevent the complaint from escalating into a lawsuit?

Careful. Your choice of words, your body language -- even the timing of your witness interview -- could leave your organization open to litigation. Learn how to avoid legal blunders when investigating a complaint and how to bring an investigation to a close ó- all while remaining legally compliant -- by participating in the informative HR Hero webinar "Workplace Investigations from Complaint to Closure: A Step-by-Step Guide for HR."

Participate in this interactive webinar, and you'll learn:

  • The very first thing you should do when an employee comes to you with a complaint or allegation
  • How to assess the right amount of investigation required by a given situation
  • What you should and shouldn't do in the interim (before the investigation is concluded)
  • Tips for choosing an outside investigator -- who you should work with, and who you should stay away from
  • Why it's important to clearly define your areas of investigation before the investigation begins
  • The most common mistakes made when taking an initial complaint --  and how to avoid them
  • Where to start when developing an internal investigations strategy
  • When and where witness interviews should be conducted
  • Dos and don'ts for drafting an iron-clad investigative report
  • Legal "red flags" you should avoid during the post-investigatory phase
  • Interviewing tips to help you get to the truth
  • What you're obligated to do, and not do, regarding confidentiality
  • Strategies for resolving those "he said, she said" situations
  • Systems for efficiently assimilating information, coming to a conclusion, and finishing the investigation
  • What to do after the investigation is over -- follow up and follow through
  • How to create solid documentation that will stand up in court -- and tips for staying out of court in the first place

In just 90 minutes, how to effectively conduct a workplace investigation from complaint to closure. Register now for this informative event for HR professionals.

*This program has been approved for up to 1.5 recertification credit hours through the HR Certification Institute.